returns


WE DON'T HAVE TO TELL YOU BUT RETURNS CAN MAKE AND BREAK A BUSINESS.


How do we handle this important part of the Business?


1.We make sure the correct garments in the best condition are sent out.

2.The packing is done in a way that the Garment looks appealing, within the confines of cost and your standard requirement.

3.You are informed within hours of any returns and condition so you can issue Credit and maintain Customer support.

4.We QC the returned item, check for defects and signs of wear.

5.If possible we re-process the item as new using our Garment Help skills.

6.Inform you speedily that the item has been put back into stock and ready for re-selling.

7.We give you weekly summary of Returns to highlight an excessive return rate and will work with you to investigate the cause.


We have a Stock Clearance Department that can help on disposing of stock at the best price. Privacy and de-labelling are always an option to maintain Brand integrity